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Fairmont Le Château Montebello
Information * if applicable

Member Number
Qualified Stays Year to date
Qualified night stays year to date

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Guest Services


Babysitting in guest rooms is available with a 24-hour notice and a minimum of three hours is required.


3 hours

4 hours

5 hours

6 hours

7 hours

 1 child






 2 children






 3 children






 4 children






The above prices do not apply during the holiday period, please contact us for more details at 819 423 6341 . 

Bell Staff

Full Bell staff services are available for luggage storing or porterage.

Check-In / Check-Out

Check-in time is 4:00 p.m.
Check-out time is 12:00 p.m.


There is an Activity Desk located in hotel lobby that is open from 9:00 a.m. to 5:00 p.m., seven days a week.


Elevators can be found at the entrance of each wing.

Gift Shops

There are two gift shops located on the main level of the hotel, selling baseball caps, T-shirts, magazines and much more.


Housekeeping will be happy to provide extra towels and toiletries on request.

Laundry Services

24-hour return service is available, five days a week.


  • Outdoor self-parking for non-hotel guests is $15 per day plus taxes, does not include in-and-out privileges.
  • Valet parking is also available for $22 per day plus taxes, with unlimited in-and-out privileges. 
  • Free parking for guests with an electric or hybrid car. 

The Fairmont properties in the Québec province have installed electric vehicle charging stations in partnership with Hydro-Québec’s Electric Circuit. Electric vehicle users can now drive worry-free, knowing that a public network of charging stations is available to meet their needs. Our charging station is located in our parking lot. For more information, please click here.

Pet Policy

There is a daily cleaning charge per room for a maximum of two pets of $45 CAD to ensure that future guests with allergies have no problems after your departure.  

For the safety and comfort of all our guests, you are kindly requested to follow some simple rules during your stay with your pet:

  • Pets must be kept in a cage when unattended in room. Please note it is important to respect hotel guests. If you leave your pet alone in your room, he can feel lonely and cry. Should we receive a complaint from a guest, your pet will not be allowed to stay on the property.
  • Keep your pet on a leash on the hotel grounds at all times.
  • Please pick up after your pet.
  • Pets are not allowed in the lobby, restaurants, bars as well as at the pool areas and sports center.
  • Please do not approach the designated dog sledding area with your pet.
  • No charge will apply for service dogs.

During your stay, we provide food bowl clean up, as well as a dog cage (upon availability). Please view the full pet policy.

Resort fee

Château Montebello offers you the resort experience! We have bundled together our most popular amenities and activities under one resort fee of $25 plus taxes per room, per night that will be added to your stay. Our goal is to offer you the best value and help you enjoy the full experience of all that we have to offer. Click here for the complete list of inclusions.

Safe Deposit Boxes

Safety deposit boxes are available in all guest rooms.

Wheelchair Accessibility

The hotel has two specially designed rooms that have wider door entrance and bars in the bathroom near the toilet and around the bathtub. One wheelchair is available, for emergency use only.