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Fairmont Amman
Information * if applicable

Guest Services

Bell Staff / Door Staff

Bellmen are located at the entrance to the hotel. They will be happy to assist you with porterage and luggage storage.

Check-In / Check-Out

Check-in time is 14:00 PM
Check-out time is 12:00 PM


The Concierge is available 24 hours daily in the Main Lobby of the hotel. They can help you arrange dinner reservations and give you directions to major attractions. To assist with pre-arrival requirements please email our Concierge at


Guests have access to our secure elevators in the Main Lobby via their room key-access cards.

The Fairmont Store

With the Fairmont Store, you have an easy, convenient way to bring the products you love in our hotels to your home. Whether it’s for your bedroom or your bathroom--or if you’re looking for a gift that captures the elegance and history of Fairmont Hotels & Resorts--you’re sure to find it here.


The Housekeeping staff is pleased to offer twice-daily maid service including turn-down service to ensure the best possible comfort of all our guests. Ask about a wide range of pillows that suit your sleeping habits.

In-Room Entertainment

All rooms have exclusive cable channels with OSN, DVD-on demand service and the latest entertainment amenities including Playstations and X-box machines and games for optional usage.

Laundry Services

Same-day laundry service is available if delivered before 10 am, overnight if after. For your urgent laundry service, we have our express laundry service. Overnight shoe shine and pressing service is also available upon request.

Newspapers / Magazines

We have an unlimited selection of local and international newspapers and magazines for on-demand printing to keep you updated.


The hotel offers valet parking services via our extensive underground parking structure.

Refreshment Center

Our refreshment center has a Nespresso machine and a wide selection of the finest international teas from around the world.

Safe Deposit Boxes

We offer in-room safety deposit boxes.

Shopping Arcade

The Fairmont shopping arcade is your base for the finest and most elegant and exclusive brands in Amman, with 7 signature stores.

Wheelchair Accessibility

There are 3 rooms at the hotel which are specially adapted for physically challenged guests. These rooms are in full compliance with international standards for physically-challenged persons. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.