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Fairmont Jakarta
Information * if applicable

Guest Services


Fairmont Jakarta will arrange childcare support for your family during the day or for those special evenings out. Please contact the Concierge at our Senayan luxury hotel for pricing and details.

Bell Staff

Bell Staff are available 24 hours a day, and would be pleased to assist with luggage storage.

Check-In / Check-Out

Check-in time is 2:00 pm
Check-out time is 12:00 noon


The Concierge at our hotel can assist in making dinner reservations, purchasing theater or concert tickets, locating specific sites throughout the city and more. For personal assistance, please stop by the Concierge desk in the hotel’s main lobby.

Laundry Services

Laundry services are available 24 hours a day, seven days a week.


Among our many amenities is a fourth-floor outdoor swimming pool with sun terrace and leisure facilities, where a full range of services are available. Pool towels can be obtained from the attendants.

Safety Deposit Boxes

Safety deposit boxes are available at the front desk at no extra charge. In addition, all guest rooms feature in-room safe.


Fairmont Jakarta is pleased to offer exclusive car service to and from the Soekarno–Hatta International Airport directly to the hotel. Please contact our Concierge team directly to arrange the details. Reservations must be made a minimum of 24 hours in advance.

Underground Passage to Office Towers & Luxury Retail

The hotel has a private underground walkway that provides guests with direct access to Sentral Senayan I, II, & III office towers & to the luxury retail and dining offerings of Plaza Senayan. This exclusive passageway is located in basement 1 and is open from 6:00 a.m. to 11:00 p.m. daily.

Valet Parking

Valet parking is available for guests staying at our Senayan, Jakarta luxury hotel and for those attending an event in our meeting & event space.